Terms of Service

Please read these terms carefully before using our services

Last updated: October 2025

1. Acceptance of Terms

By accessing and using the pinkiepatch website (pinkiepatch.com), you accept and agree to be bound by the terms and provision of this agreement.

2. Description of Service

PinkiePatch provides handmade patchwork designs and products, primarily focused on dental office attire and accessories. We offer both ready-made products and custom designs.

3. Product Information

All products are handmade and may have slight variations. Product images are representative but actual items may vary slightly due to the handmade nature of our products. We strive to accurately describe all products, but we do not warrant that product descriptions are accurate, complete, reliable, current, or error-free.

4. Pricing and Payment

All prices are listed in US dollars. Payment is processed securely through Stripe. We reserve the right to modify prices at any time. Sales tax will be added where applicable.

5. Shipping and Delivery

Orders are typically processed within 3-5 business days. Shipping times vary by location and shipping method selected. We are not responsible for delays due to circumstances beyond our control.

6. Returns and Refunds

Due to the handmade nature of our products, we only accept returns of items that are defective or damaged. Custom orders are non-refundable. Return shipping costs are the responsibility of the customer. Customers have 10 days to return an item from the date of delivery.

7. Custom Orders

Custom orders are non-refundable. We will work with you to ensure satisfaction with custom designs.

8. Limitation of Liability

PinkiePatch shall not be liable for any indirect, incidental, special, consequential, or punitive damages resulting from your use of our products. This includes but is not limited to: repeated washing, drying, or wearing of the product & improper ironing.

9. Changes to Terms

We reserve the right to modify these terms at any time. Changes will be effective immediately upon posting on the website. Your continued use of the service constitutes acceptance of the modified terms.

10. Contact Information

If you have any questions about these Terms of Service, please contact us at:

📧 Email: [email protected]

📸 Instagram: @pinkiepatch_

📱 TikTok: @pinkiepatch